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Effective Date: 01/01/2025
Airport Taxi Hub LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and store your personal data when you use our services, visit our website, or otherwise interact with us. It also describes your rights under applicable data protection laws including the European Union's General Data Protection Regulation (GDPR), the United Kingdom's Data Protection Act 2018 (incorporating the UK GDPR), and U.S. privacy laws such as the California Consumer Privacy Act (CCPA).
Company Name: Airport Taxi Hub LLC
Registered in Delaware, USA
Registered Office: 1111B S Governors Ave STE 26937 Dover, DE 19904
Contact Email: support@airporttaxihub.com
We act as an agent to help you book airport taxi transfers through independent transport providers (referred to as “Suppliers” or “Principals”). This Policy covers any personal data we collect in relation to these services.
Contact Details: Name, email address, phone number.
Booking Details: Pick-up and drop-off addresses, flight information, preferred date/time, special requests (e.g., child seats, accessibility needs, pets).
Payment Information: Card details (processed via our third-party payment processors), billing address, and transaction details.
Communication Records: Messages, emails, or calls you send to our customer support for inquiries or complaints.
Device and Browser Information: IP address, browser type, operating system, device details.
Usage Data: Pages visited on our website, links clicked, time spent on each page.
Cookies and Similar Technologies: Small data files stored on your device to enhance your online experience. For more details, see Section 7 (Cookies and Tracking Technologies).
Payment Processors: We may receive limited transaction data confirming payment status (e.g., last four digits of your card, expiry date).
Marketing/Analytics Platforms: We may obtain aggregated insights that help us understand how you interact with our ads or website (e.g., conversion data).
We process your personal data only when we have a lawful basis under applicable data protection laws. Depending on the context, our lawful bases include consent, contractual necessity, legal obligation, and legitimate interests.
To process and confirm your transfer bookings.
To communicate with you about booking-related matters (e.g., confirmation, updates, changes).
To respond to your inquiries, resolve complaints, and provide assistance.
To analyze usage trends, improve our website functionality, and enhance user experience.
To comply with applicable laws, protect against fraud, and maintain our internal records.
To send you promotional offers or service updates if you've explicitly opted in to receive such communications. You can unsubscribe at any time.
We keep personal data only as long as necessary for the purposes set out in this Policy and to comply with legal, accounting, or reporting obligations. Typically, we retain booking records for up to three (3) years after your last interaction with us, unless a longer period is required by law or for legitimate business interests (e.g., legal claims).
We use Secure Socket Layer (SSL) encryption to protect data in transit.
Access to personal data is restricted to authorized personnel who require it for their job responsibilities.
We regularly review our security measures to maintain data integrity and protect against unauthorized access.
Depending on your jurisdiction, you have the following rights regarding your personal data:
Under the GDPR and the UK Data Protection Act 2018 (UK GDPR), you have rights including:
If you are a resident of California or another state with specific privacy laws, you may have additional rights, including the right to know, the right to delete, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising these rights. For details, please refer to our CCPA (or applicable state law) disclosures or contact us.
To exercise your rights, please contact us at support@airporttaxihub.com. We will respond within the timeframes required by applicable law.
We operate internationally, including in the United States, United Kingdom, and European Union. Personal data may be transferred and processed in jurisdictions outside your own, including our primary operations in Delaware, USA. When transferring data from the EU or UK to other regions, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other legally recognized mechanisms.
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have unintentionally collected such data, please contact us so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Effective Date” at the top of this page indicates when the latest modifications were made. Any significant updates will be communicated to you via our website or by email.
If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact us at:
Email: support@airporttaxihub.com
Phone: +1 302 202 6900
Address: 1111B S Governors Ave STE 26937 Dover, DE 19904
If you feel that we have not addressed your concerns satisfactorily, you have the right to contact your local data protection authority.
Thank you for trusting Airport Taxi Hub LLC. We value your privacy and are committed to safeguarding your personal information. For quick reference, please see our Privacy Statement and Terms & Conditions.